A Quick Intro
Arrow are based in Bedford and specialise in industrial fastener, tools and general engineering supplies. They’ve been in business since 1982 and have built a very good reputation with an extremely experienced and knowledgeable team. They currently stock more than 42,000 line items in their warehouse and if they don’t have an item they reliably obtain and supply in short lead times. They are more than just a stockist as they also offer a stock management service as well as having a trade counter.
Projects Past and Present
Arrow achieved registration to ISO9000 a couple of years ago with the help and guidance of Mal Gwynne. Since that time JWS has been assisting in the running and maintenance of their ISO9000 system completing Internal Quality Audits, attending Management System Reviews and assistance with their dealings with their Assessing Body (ISOQAR).
The most recent significant support service was to help ensure continued registration to ISO9001 as Arrow had their tri-annual reassessment with ISOQAR. Prior to the assessment visit JWS helped ensure that the system was audited and up to date with any corrective actions closed-out. The assessment visit, by two Assessors, went very well and registration was maintained.
JWS looks forward to assisting Arrow long into the future building on the good working relationship we have enjoyed over the past years.